Delivery & Returns

FREE UK DELIVERY ON EVERYTHING

We offer free standard delivery on all orders. Goods are dispatched via Royal Mail and are estimated to arrive within the times below, however this is not a guaranteed service, and can take longer during seasonal periods.

All completed orders received before 2.30pm will be dispatched the same working day. Any orders placed after 2.30pm on a Friday will not be dispatched until the following Monday. Unfortunately, we do not ship on weekends or bank holidays.

Shipping Rates (UK)

Price Service  Estimated
FREE Standard Shipping (Royal Mail 48)* 2-5 working days
FREE DPD Next Day on Orders £60+ (Mon-Thurs)** Next working day
£1.50 Express Shipping (Royal Mail 24)* 2 working days
£4.50 Royal Mail Tracked 48 2 working days
£5.95 Royal Mail Tracked 24 Next working day
£6.95 DPD Next Day (Mon-Thurs)** Next working day
£11.95 DPD Saturday Delivery** Saturday

 

*Please note, these shipping methods are not trackable and tracking information will only update once delivery has been attempted or successfully made.

**UK Mainland orders only.

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RETURNS POLICY

Changed your mind?
If you are not completely satisfied with your purchase or if you have simply changed your mind, we offer a 30-day right to withdraw on all unused items in their original state and manufacturer packaging from the date of purchase. Please contact us if you wish to return your item(s), and note this will be at the customers expense. Any goods returned opened, seal broken, damaged/tampered with or not in original unopened retail packaging will be subject to a 10-30% restocking charge in line with our partial refund guidelines.

Haven't received your item?
If you have not received your goods within 7 working days, please contact us so we can investigate further. Kindly note, during busy/seasonal periods your goods may take longer than the estimated times to arrive. Your patience and uinderstanding is greatly appreciated.

Received the incorrect item?
If you have received the wrong product, please contact us so we can look into this further and arrange a free return. Please note this is a rare occurrence cause through errors on our automated packing system.

 

WARRANTY INFO

1) Electronics & accessories - most items on our store hold a 12-month warranty from the day of purchase for manufacturer faults only, however this varies dependent on the brand. Please contact us for further information.

2) Non-returnable items - the following items are not eligible for return due to health protection and/or hygiene reasons. This includes items of the following bracket due to the product being opened, used and/or worn (this list is not exhaustive):   Headphones; Earphones; Headsets; Wearable Tech; Health & Beauty; Appliances; (this policy does not apply if you deem your goods to be faulty).

 

FAULTY ITEM?

1) Electronics & accessories - if you deem your goods to hold a manufacturer fault*, please contact us so you can return the item back to us free of charge. After appraisal by our in-house technicians, we will be able to offer you a refund or replacement*, however we do not offer exchanges. If goods are sent for appraisal and no fault can be found, the item will be returned to you in this instance.

*We do not accept returns that have clear signs of misuse, this includes: customer damage, accidental damage, water damage, customer or third-party repairs or replacements. Please note, your item(s) will be returned to you in this instance. 

AKG
Amazon
Apple
Apple
Aukey
Belkin
Braun
Casio
Casio
Datel
Duracell
Fisher Price
Gear4
Google
Google
Gigaset
Gigaset
Griffin
Groov-e
Harman/Kardon
Harman/Kardon
Huawei
Huawei
Incase
Incipio
Jabra
JBL
JVC
KitSound
KitSound
Konftel
Konftel
Lenovo
Lexibook
Microsoft
Microsoft
Mophie
Motorola
Motorola
One For All
One For All
Osram
Osram
Otterbox
Otterbox
Panasonic
Philips
Plantronics
Plantronics
PopSockets
Remington
Remington
Ring
Samsung
Sennheiser
Sennheiser
Seiko
Seiko
Sony
Tech21
Tomy
Tomy
Veho
VTech
Zagg
Zagg