Privacy Policy

This Privacy Policy outlines how your personal information is collected, used and shared when you visit or make a purchase from "www.totaldigitalstores.co.uk"

Total Digital Stores understands the value of your privacy, and will therefore only use the information you give to us to process your order, keep up to date with offers* and provide you with delivery updates from the courier (if applicable). *you can unsubscribe from this service at any time.

 

DETAILS WE REQUIRE

To process an order with us, we require your name, e-mail address, billing address and credit or debit card details. We will maintain your order information for our records unless and until you ask us to delete this information.

We require your email address and phone number (optional) as a primary form of contact if any problems or alterations occur, however this a rare occurrence. Should we ask you to provide further information by which you can be identified when purchasing from us (for example, surname), please be assured that it will be used in agreement with this policy. Your personal details will be handled in accordance with the data protection act for which we are fully licenced. 

 

THIRD-PARTY USAGE

We do not sell or divert our mailing lists to other companies, or divulge any of your personal details to other companies or individuals. Payment processing takes place on a secure server provided by either Paypal Pro, Apple Pay etc. As mentioned, your personal details will never be passed onto third parties, they will be used in accordance with the data protection act for which we are fully registered.

 

SECURITY & FRAUDULENT ACTIVITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we screen each order for possible fraudulent activity. Total Digital Stores reserves the right to cancel order(s) which are believed to be unlawful sales. We also ensure that we safeguard and secure this information we collect. We do not accept liability for sales of such nature and cannot reimburse orders if fraudulent activity occurs. It is advised that customers file a charge-back claim through their bank.

 

WEBSITE CONTENT

The content of the pages on this website is for your general information and use only. It is subject to change without notice.  Product information supplied on our website is gathered from the manufacturers or third-party application and is therefore subject to change without prior notification.

This website contains material which is owned by or licensed to Total Digital Stores or “Shopify”. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

Our store is powered by "Shopify", meaning we use cookies in line with their policy to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To learn more about cookies, head to Shopify's Cookie Policy.

 

LINKS OUTSIDE OF OUR SITE

Our website may contain links to other websites of interest, as well as sites attached to widgets - primarily "Youtube", and our social media icons, "Twitter", "Facebook" and "Instagram". Once you have used these links to leave our site, you should note that we do not have control over the website you have been redirected to. We do not accept responsibility for the protection of your privacy whilst visiting such sites as they are not governed by this privacy statement. You should exercise caution prior to visiting these sites.

 

UPDATES TO THIS POLICY

We may change and edit this privacy policy at any time in order to reflect legal, regulatory practices or laws. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from today's date.